Copy of UX Research

I believe in changing the world by improving how people access public services. 

At both central and local government levels, I’ve delivered insightful and ground-breaking work to change the way we design public services. 

Here are some examples of my work:

  • Supported Identity Verification for benefits claimants
  • Honours and Appointments
  • Social Impact Bonds

I’ve also worked on these 

  • Government Grants Information System
  • Boundaries Commission for England, Wales and Scotland
  • Calgary Transit Connect
  • City of Calgary Recreation Guide
  • ParkPlus Mobile App
  • Cabinet Office employee intranet
  • City of Calgary employee intranet


Case studies


Here’s a glimpse at what this looks like … (more to come)

#block-aefe33857134c6cb1e63 .sqs-gallery-block-grid .sqs-gallery-design-grid { margin-right: -20px; }
#block-aefe33857134c6cb1e63 .sqs-gallery-block-grid .sqs-gallery-design-grid-slide .margin-wrapper { margin-right: 20px; margin-bottom: 20px; }