UX Research + Design

I believe in changing the world by improving public services. 

At both central and local government levels, I’ve delivered insightful and ground-breaking work to change the way we design public services. In all projects I work on, I am a loyal advocate for users, and I use my skills in content, communications and visual design to create compelling stories that have impact and lead to positive change.  

I’ve worked for and with government departments like Cabinet Office, Department for Work and Pensions, Calgary Transit, Calgary Parking Authority and City of Calgary Parks and Recreation to build quality user experiences across complex websites and applications. 

Here are some case studies:



Supported Online Identity Verification

Gov.uk Honours and Appointments

Social Impact Bonds